Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (100ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
We do require a deposit of 50% of the total balance to hold your unit for your desired day. This deposit is refundable with at least two weeks notice of cancellation. It is also refundable for inclement weather as long as the unit has not been set up.
We deliver anywhere within 20 miles of our location in O’fallon at no cost. If you are outside that radius we can still deliver to you but a delivery fee may be added. The delivery fee is calculated at $4 per mile for every mile outside the 20 mile delivery area.
We most certainly are. Although we are fully insured customers are still required read all rules, agree to the terms and conditions and sign a release of liability/ hold harmless waiver along with their rental contract before they are allowed to take receipt of their rental. The customer is responsible for the equipment and all guests playing on or in the inflatable while it is in the customers possession.
Most parks don’t have electricity so this can be tricky. If the park does not have electricity then you will need a generator which we rent at a very reasonable rate. Also water inflatables are not eligible for park set up. Most parks don’t have a hookup for the hose or don’t allow them.
You may cancel your reservation for your inflatable rental. In order to get a refund for your deposit you must cancel at least 2 weeks prior to your event date. If there is inclement weather on your scheduled event day you may cancel at any time as long as we have not delivered the unit. Failure to abide by the cancellation instructions contained here and in your contract will result in a forfeiture of your deposit.
We do not operate inflatables in high winds but if you would like to operate in the rain that is entirely up to you. There are no refunds once the inflatable has been delivered and set up.
Yes. We can set up moonwalks in gymnasiums, halls, churches, or any other area that can accommodate the height (aver. 16 feet) of the moonwalks.
Deliveries can be anytime between 8:00 am and one hour prior to your start time. Your delivery may early but it will never be late. Please have someone available to direct our crew when we arrive.
Our minimum rental period is four hours. Set up and teardown of the unit will not cut into your fun time. We will arrive well enough in advance to make sure you get your full 4 hours
Our maximum rental period is 8 hours. However this is negotiable. If you would like to keep your inflatable rentals longer or over night give us a call.